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Lean Six Sigma for the Office (introduces Quality Companion by Minitab)

Written By Martin, James
2008, Edition 1
Category: Six Sigma
Level: Intermediate

Productivity Press
7625 Empire Dr
Florence, Kentucky 41042
United States of America
URL: http://www.productivitypress.com
Phone: 888-319-5852
Fax: 800-248-4724

About This Book

Authors Note: Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. This book demonstrates how simple and standardized processes can be adopted to improve efficiency and eliminate costly mistakes.

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